Terms and Conditions

Terms and Conditions

Returns

Goods to be returned to us in their original condition within 14 days we will be refunded back to you the costs of the goods. It may take up to 7 working days from us receiving your return to process your refund.

Return Address:

Fabritastic, 26 Culley Court, Orton Southgate, Peterborough, PE2 6WA

Delivery

All our packages are sent out to you via royal mail. For Larger orders, we may occasionally use an alternative courier service.

The delivery charges are calculated based on the weight and size of your purchase. We offer free UK postage for orders of £45.

We aim to dispatch orders same day if they are placed with us before 1pm (Mon-Fri)

Communication

You should automatically receive email confirmation of your order and another email letting you know it has been dispatched. We will contact you as soon as possible if there are any issues with your order, we will place your order on hold until we have heard from you.

We may also email or write to you occasionally to let you know of any special events, news or offers. If you would not like to receive these communications then please let us know.

Privacy

We do not share your data with any other company for any reason and we never will.

We do not store credit card information..

Workshops and sewing lessons

Must be paid in advance - Your place can only be reserved at point of payment.

Quoted fees do not include materials for the workshop unless otherwise stated. A list of required materials will be issued prior to the class.

Cancellations:

A credit note for fees will be issued at 100% if a cancellation is received with a minimum of 30 days notice. A credit note for 50% will be issued between 30 and 14 days.

Most of our classes require you to bring a sewing machine along.

If this is difficult, you may use one of Ours for £5 per class.

Our sewing machines may be used at your own risk!